CHAKANA SAVDO MARKETINGIDA KENGAYTIRILGAN REALLIKNING INNOVATSION SAMARADORLIGINI BAHOLASH
Ключевые слова:
Kengaytirilgan reallik, chakana savdo, isteʼmolchi faolligi, strukturaviy modellashtirish, omon qolish tahlili, immersiya, interfeys dizayni.Аннотация
Ushbu tadqiqot chakana savdoda kengaytirilgan reallik (KR) texnologiyalarining samaradorligini mebel va kosmetika sohalarida oʻtkazilgan eksperimentlar asosida baholaydi. Real vaqtli AR interfeyslari isteʼmolchilarning faolligi, immersiyasi va xarid niyatiga ta’siri SEM (strukturaviy tenglamalar modellashtirish) hamda omon qolish tahlili orqali tahlil qilindi. Natijalar AR foydalanuvchilarida sezilarli yuqori faollik davomiyligi, qaror ishonchi va sessiyadan keyingi barqarorlikni ko‘rsatdi. Ushbu o‘zgarishlar interfeys dizaynining tajribaviy kalibrlanishi va sezgi uyg‘unligi bilan bevosita bog‘liq. KR chakana marketingda isteʼmolchi xatti-harakatlarini bashorat qilishda strategik vosita sifatida samarador ekanligi isbotlandi.
Библиографические ссылки
Bonetti, F., Warnaby, G., & Quinn, L. (2018). Augmented reality and virtual reality in physical and online retailing: A review, synthesis and research agenda. Journal of Business Research, 100, 1-14. https://doi.org/10.1016/j.jbusres.2018.12.042
Javornik, A. (2016). Augmented reality: Research agenda for studying the impact of AR on retail. Journal of Retailing and Consumer Services, 30, 252-261. https://doi.org/10.1016/j.jretconser.2016.03.006
Poushneh, A., & Vasquez-Parraga, A. Z. (2017). Discernible impact of augmented reality on retail customerʼs experience, satisfaction and willingness to buy. Journal of Retailing and Consumer Services, 34, 229-234. https://doi.org/10.1016/j.jretconser.2016.10.005
Hilken, T., de Ruyter, K., Chylinski, M., Mahr, D., & Keeling, D. I. (2017). Augmenting the eye of the beholder: Exploring the strategic potential of augmented reality to enhance online service experiences. Journal of the Academy of Marketing Science, 45(6), 884-905. https://doi.org/10.1007/s11747-017-0511-0
Yim, M. Y. C., Chu, S. C., & Sauer, P. L. (2017). Is augmented reality technology an effective tool for e-commerce? An interactivity and vividness perspective. Journal of Interactive Marketing, 39, 89-103. https://doi.org/10.1016/j.intmar.2017.04.001
Akorsu, E. O., Roy, A., & Sharma, R. (2020). AR in retail marketing: Application in cosmetics and apparel sectors. International Journal of Retail & Distribution Management, 48(10), 1035-1053. https://doi.org/10.1108/IJRDM-12-2019-0436
McLean, G., & Wilson, A. (2019). Shopping in the digital world: Examining augmented reality applications on customer satisfaction and sales. International Journal of Retail & Distribution Management, 47(10), 983-998. https://doi.org/10.1108/IJRDM-05-2018-0098
Poushneh, A. (2018). Augmented reality in retail: A trade-off between userʼs control of access to personal information and augmentation quality. Journal of Retailing and Consumer Services, 41, 169-176. https://doi.org/10.1016/j.jretconser.2017.12.010
Rese, A., Schreiber, S., & Baier, D. (2017). How augmented reality apps are accepted by consumers: A comparative analysis using scales and neural networks. Journal of Retailing and Consumer Services, 36, 35-41. https://doi.org/10.1016/j.jretconser.2017.01.004
Beck, M., & Crié, D. (2018). I virtually try it… I want it! Virtual fitting room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions. Journal of Retailing and Consumer Services, 40, 281-289. https://doi.org/10.1016/j.jretconser.2017.09.004
Angelini, E., & De Angelis, M. (2020). Enhancing brand experience through augmented reality: Evidence from the cosmetics industry. Journal of Product & Brand Management, 29(4), 484-494. https://doi.org/10.1108/JPBM-08-2019-2615
Rese, A., Baier, D., Geyer-Schulz, A., & Schreiber, S. (2019). Customer engagement in virtual and augmented reality retail: Analyzing drivers and outcomes. International Journal of Retail & Distribution Management, 47(10), 994-1013. https://doi.org/10.1108/IJRDM-12-2018-0304
Pantano, E., Rese, A., & Baier, D. (2017). Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets. Journal of Retailing and Consumer Services, 38, 81-95. https://doi.org/10.1016/j.jretconser.2017.05.011
Bonetti, F., Warnaby, G., & Quinn, L. (2020). Augmented reality and virtual reality in physical and online retailing: A review, synthesis and research agenda. Journal of Business Research, 100, 489-503. https://doi.org/10.1016/j.jbusres.2018.06.004
Javornik, A., Rogers, Y., & Moutafis, K. (2021). Case studies in furniture retailing: Augmented realityʼs impact on purchase decisions and brand perception. Computers in Human Behavior, 117, 106645. https://doi.org/10.1016/j.chb.2020.106645
Загрузки
Опубликован
Выпуск
Раздел
Лицензия

Это произведение доступно по лицензии Creative Commons «Attribution» («Атрибуция») 4.0 Всемирная.